Archive for September 14th, 2010

September 14, 2010

Remote Support for Smart phones

Support anywhere, anytime and any device is growing. Here we discuss the smart phones support. Smart phones not free from problems and issues. Corporate deploying smart phones as a business device. As a support / service department it’s a challenge to handle the situation. Increasing trend of mobile workers. LogMeIn Rescue Mobile is web based remote support solution. LogMeIn Rescue can support Windows Mobile®, Symbian®, and BlackBerry devices in addition to PCs and Macs. Also, with our latest release customers can now remotely configure email and chat with the iPhone! The mobile add-on provides access to smart phones in seconds and helps support organizations:
• Increase first-call resolution
• Decrease handle times
• Reduce costly device returns
• Accelerate adoption of new services

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September 14, 2010

KnowledgeTree – Online Document Management Software

Document management is one of the main challenges of organisations. It’s storing, sharing, searches and retrieval. If the documents are not organised with a proper tool, it’s a waste of effort. More and more organisations converting their hard copy documents to document management systems. In future it will be like that. Major challenge is sharing, and retrieval. KnowledgeTree is an online document management solution. Very flexible and convenient solution.
Features:-
File Sharing and Collaboration
Secure Online Access
Search and Preview
Workflow and Document Alerts
Microsoft Office Integration & Desktop Tools